Numoby Qupam
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Privacy policy

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This policy explains what Numo, listed on the Shopify App Store as Decimal Discounts, collects when you install and use it, why, and what happens to it. In short: Numo only ever reads your discounts, it never sees your customers or orders, we never sell any data, and we delete your store's data when you uninstall.

  • No customer dataNumo can't read your customers or orders. It only asks Shopify for access to discounts.
  • Never soldNot yours, not your staff's. No advertisers, no data brokers.
  • Deleted when you leaveUninstall and everything we stored for your store is erased.

01Who we are

Numo ("the app", "we", "us") is a Shopify app made by Qupam, an independent developer. It sets decimal values, like 12.75%, on a store's percentage discounts. This policy covers the app and its website. If you have a question about it, write to info@qupam.com.

02What the app can reach

When you install Numo, Shopify asks you to approve its access. Numo asks for two permissions only: to read your discounts and to change them. It has no access to your customers, orders, products or payments, so it can't read them even by mistake.

03What we collect

When you install the app, Shopify shares some information with us, and the app stores what you do in it:

  • Store details: your store's name, Shopify domain, contact email, currency, time zone and which plan you're on.
  • The access token Shopify gives the app, so it can work with your discounts.
  • Your discount edits: for each value set or restored, the discount's name and ID, its type, the value before and after, whether it worked, and when.
  • The values Numo watches, so it can tell you when Shopify resets one.
  • Your settings: the email addresses you add for notifications and whether you want them, and when a staff member confirmed the app's onboarding, with Shopify's ID for that staff member.

Numo stores nothing about your customers: no names, email addresses, phone numbers, addresses, orders or payment details.

Numo's website sets no cookies and uses no analytics or advertising trackers. Its fonts load from Google Fonts, which receives your browser's address like any website you visit.

04How we use it

  • To run the app: list your percentage discounts, set the values you choose and keep the history of your edits.
  • To email you when a value you set is reset in Shopify, if notifications are on.
  • To check your plan with Shopify, which handles all billing.
  • To answer you when you contact support.
  • To keep the app secure and to find and fix problems.

We don't use your data for advertising, and we don't build profiles of you or your store.

05We never sell your data

We don't sell, rent or trade any data, and we don't share it with advertisers or data brokers. We never will.

06Who else sees it

Only the services we need to run the app, and only for that:

  • Shopify, where your discounts live and which bills for the app.
  • Our hosting and database providers, which run the app and store its data.
  • Our email provider, which delivers the emails the app sends.
  • Our support chat provider, when you open the chat inside the app. It receives your store's domain and contact email so we know who we're talking to.

Each of them may use the data only to provide their service to us. We'll also disclose information if the law requires it, for example to comply with a valid court order.

07How we keep it safe

  • Everything travels over encrypted connections (HTTPS), between you, the app and Shopify.
  • Each store's data is kept separate, and the app only ever acts on the store it was opened from.
  • Every value is checked again on our server, and the discount is read fresh from Shopify before it changes.
  • Access to our systems and databases is limited to the people who need it to run the app.

No system can be perfectly secure. If we learn of a breach that affects your data, we'll tell you without undue delay, along with what happened and what we're doing about it.

08How long we keep it

  • While the app is installed, we keep what it needs to work, including your edit history.
  • When you uninstall, the app's access token is deleted at once.
  • 48 hours after you uninstall, Shopify asks us to erase your store's data, and we delete everything we stored for your store.

09Your customers' data

Numo holds none. If one of your customers asks your store what it holds about them, or to erase it, Shopify passes the request on to us; there is nothing in Numo to send or delete.

10Your rights

You can ask us for a copy of your data, to correct it, or to delete it. Write to info@qupam.com and we'll reply within 30 days. If you're in the EU, the UK or another place with data protection law, you can also complain to your local data protection authority.

11Changes to this policy

If we change this policy, we'll update the date at the top. If a change affects how we use your data, we'll tell you in the app before it takes effect.

12Contact

Questions about privacy or your data: info@qupam.com.